Frequently Asked Questions
Everything you need to know about our premium Spanish hams and gourmet products.
How is the Jamón Ibérico shipped to ensure freshness?
All our products are vacuum-sealed and shipped in temperature-controlled packaging with ice packs to maintain optimal quality and flavor during transit.
Does Beher USA ship to all 50 states?
Yes, we ship to all 50 U.S. states. Please note that shipping times to Alaska and Hawaii may be slightly longer than standard domestic delivery.
How should I store my ham once it arrives?
Sliced packs should be refrigerated immediately. For whole legs, store them in a cool, dry place away from direct sunlight, and once cut, cover the surface with its own fat to prevent drying.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns once the vacuum seal is broken. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery.
Are Beher products gluten-free and allergen-friendly?
Most of our cured meats are naturally gluten-free and lactose-free. However, we recommend checking the specific ingredient list on each product page for detailed allergen information.
Can I track my order after it has been placed?
Absolutely. Once your order is processed and shipped, you will receive an email confirmation containing a tracking number to monitor your delivery status in real-time.